Who is the typical customer for Westland Services?
Anyone who wishes to memorialize a loved one who has passed away. Widows, widowers, children, and other family members who feel a responsibility to respect that person who meant so much to them purchase our services. Many times, the decision is made and an entire family pays for the plan. People who "pre-plan" their funeral also opt to purchase Westland’s plans in advance.

What are the most common reasons that people purchase one of Westland's plans?
Many of our clients are simply no longer able to care for their family plot because of physical limitations, for example - arthritis. Some are hesitant to leave their vehicles at the cemetery. Others wish to move to another area, and caring for the plot represents "unfinished business" to them. And, to many of our clients, our service helps them to remove the responsibility from their children. Let's face it no one wants to be forgotten!

Most cemeteries provide "perpetual care". Is there an overlap in the services provided by Westland?
No. "Perpetual Care" provided by cemeteries is merely turf maintenance. They cut grass and prune trees. Where the cemetery leaves off, Westland takes over. We beautify the plot, such as plant flowers of the family's choice -- according to plans created by our on-staff horticulturist, maintain those plantings throughout the growing season, send color photographs twice per year to designated family members, and secure a winter basket or wreath at the gravesite for the holidays.

Do cemeteries allow you to perform these services?
Of course. While a small percentage of cemeteries have restrictions against planting, the vast majority of them allow family members to put in plants, or place flowers, if they wish. We take the family's place in caring for the gravesite.

What is the duration of the service plans Westland provides?
All Westland's services run for twenty (20) years for a one-time cost, with options available for additional 20 year periods as desired.

Are these contracts expensive?
Not at all. We have contracts priced to meet the needs of people of almost all income levels. Many of our current clients are families who share the cost among the surviving family members.  

Are the service plans guaranteed?
Yes. All service plans carry a prorated performance guarantee in writing. The proceeds are to be held in a custodial account at a trust department of a major financial institution or with a nationally recognized life insurance company to assure that funds are available throughout the term of each service plan